Returns & Exchanges

At Needed, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel in its original condition. If your new fashion find isn't a perfect fit, we are here to help make the exchange or refund process effortless.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging with all tags attached and include the printed return authorization slip inside.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing